Cookie policy

Delvaux Design Coordination et Finance S.A., and/or its affiliates and subsidiaries (hereinafter "we”, “our" or "Maison Delvaux"), undertake to respect your privacy (hereinafter "you”, “your"). As such, Maison Delvaux protects the personal data of its customers, prospects, partners and users/visitors online, in particular as collected by means of cookies, tags, tracers and other technologies (generally: “cookies”), and treats it with the utmost care.

Our Cookie Policy (“Policy”) forms an integral part of our Privacy Policy. Please read them both carefully.

We thank you for having decided to visit us and wish you a pleasant stay on our website https://www.delvaux.com (“Website”).

The controller responsible for processing your personal data is Delvaux Design Coordination & Finance SA, a company incorporated under Belgian law with registered office at 7, Boulevard Louis Schmidt, 1040 Brussels, Belgium, registered with the Crossroads Bank for Enterprises (CBE) under the number BE 0448.178.305.

Other controllers may also intervene in the event of the use of third-party cookies. For more information, see section 3 of this Policy.

If you have any questions or requests regarding our Policy or how we process your personal data in general, please contact us at the following email address: dataprivacy@delvaux.com.

Cookies are small text files that are saved on your device when you visit our Website. Cookies may contain information about your use of our Website or enable us to recognize you and your device the next time you visit our Website. You will find more information on cookies at http://www.allaboutcookies.org and at http://www.youronlinechoices.eu.

You are not obliged to accept (all) our cookies. However, if you do not accept or you delete our cookies, please be aware that you will not be able to take full advantage of certain features of our Website and/or the user experience. You will find more information on how to disable and/or delete cookies in section 4 below.

3.1. General

Here is a list of the various types of cookies we use on our Website:

1. Strictly necessary cookies - these cookies are necessary for the operation of the Website and allow you to navigate and use its functionality. They are obligatory.
2. Analytical/performance cookies - these cookies collect information about your use of our Website, such as the pages/functionality you visit most often. These cookies allow us to improve the functioning of our Website. All information collected is aggregated. If you do not accept these cookies, we will not be informed of your visit to our website;
3. Functionality cookies - these cookies improve and personalize the functionality of the website and remember your choices (such as your username, language or region). They offer you an improved, more personalized experience.
4. Advertising/marketing cookies - these cookies can be set within our website by our advertising partners. They can be used by these companies to profile your interests and show you relevant advertisements on other websites. Third-party tracking pixels (e.g. Facebook, Pinterest, Twitter) are also present on our Website as part of our various advertising campaigns. They are used to allow more in-depth analysis of the performance of advertising campaigns.

Cookies on our Website are placed either by us or by third parties. We may thus share this information with partners by using third-party cookies. This information will be used by these partners in particular for online advertising purposes, measurement of the effectiveness of an advertising campaign, analytical functionality, or for the integration of social media platforms. They may also be placed directly by third parties when you use our Website to allow the third party to provide us with a service, allowing us to optimize the operation of our Website. This information will always be shown below in the table below under the title “cookie owner”.

3.2. Detailed list of types of cookies used on our website

The detailed list of cookies used on our Website can be found in the table below.

There are various ways to configure and manage cookies: you can either deactivate Delvaux or third-party cookies using your browser settings, or you can use our cookie setting tool to manage your cookie preferences (accept/reject).

4.1. Cookie settings may vary from browser to browser.

For example, the following hyperlinks tell you how to disable the use of cookies in some browsers and/or how to delete cookies:

• Chrome: https://support.google.com/chrome/answer/95647?hl=en;

• Internet Explorer: https://support.microsoft.com/en-gb/help/...;

• Microsoft Edge: https://privacy.microsoft.com/...;

• Mozilla Firefox: https://support.mozilla.org/en-US/kb/... and https://support.mozilla.org/en-US/kb/...;

• Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac.

4.2 Maison Delvaux's consent mechanism cookie tool

You may provide or withdraw your consent by using our consent mechanism tool available in our cookie banner and/or by clicking here on “manage your consent”.

The period for which a cookie will remain on your device will depend on the period of validity of the cookie in question as described in the table below.

You have certain rights regarding the information we hold about you.

You have the following rights: to be informed, to access, to rectify, to object, to data portability, to erase (the “right to be forgotten”), to restrict processing, and to withdraw your consent (for the latter right, see Section 4.2 above).

As regards the existence of automated decision-making, including profiling and, where appropriate, useful information concerning the underlying logic, as well as the importance and the expected consequences of this processing for you, Maison Delvaux confirms that there is no automated decision-making based on the personal data collected.

All these rights are also detailed in Section 9, “Your Rights”, of our Privacy Policy. We will try to comply with your request as soon as practically possible and always within the deadlines provided by the GDPR.

If you have questions about your rights, or complaints about the way in which Maison Delvaux processes your personal data, please send them to us first using the information in Section 8, "Contact details”, of this Policy. You always retain the right to lodge a complaint with the competent supervisory authority. For Belgium this is the Data Protection Authority, Rue de la Presse 35, 1000 Brussels, Belgium, +32 (0)2 274 48 00, contact(at)apd-gba.be.

The retention period of the data collected via the various cookies may vary depending on whether the cookie is placed by Maison Delvaux or by third parties. We are not responsible for the retention period for third party cookies.

Your personal data collected by Maison Delvaux will not be kept beyond the period strictly necessary for the intended purposes as set out in this Policy. The information collected through the cookies will be kept for a maximum period of twenty-five (25) months. Beyond that, data will be erased when the retention periods expire, unless a longer retention period is permitted or imposed by a legal or regulatory obligation, or unless they are subject to a data anonymization process to make it impossible to re-identify people. This anonymized data, since it is no longer personal data, can be stored freely and is used in particular for the production of statistics.

By accepting all cookies and/or managing your preferences, you acknowledge that you have read the terms of this Policy and agree to our use of cookies as set out above (unless expressly stated otherwise).

We may change this Policy from time to time. Any changes that we make in the future to our Policy will be published on this page and, if necessary, will be brought to your attention by email. Please check this page frequently for updates or changes to this document. Continued use of this Website, following the posting of changes to the Policy, implies your acceptance of them.

This Policy was last updated on 14 December 2020. Download the most recent version as a PDF.

Questions, comments and inquiries regarding this Policy should be directed to Delvaux Design Coordination et Finance S.A., for the attention of the head of the legal department, 7, Boulevard Louis Schmidt, 1040 Brussels, Belgium; or by email to dataprivacy@delvaux.com.