Client Support
We’re here to help. In this section, you can find the answers to the most frequently-asked questions regarding our online and in-boutique services.
Our products are handmade in our workshops in Belgium and France. Our craftsmen are exceptionally trained to respond to the call for new technologies and reach an unparalleled level of expertise.
A unique certificate is provided with each product. This certificate contains information about your item as well as the date and store of purchase. We invite you to keep it as we do not offer duplicates if you are no longer in possession of one.
The most sought-after Delvaux bags and accessories may require a short wait. If you would like to purchase one of these models, please click on the "Register your interest" button. We will then contact you if one of our boutiques can offer you the product you are looking for.
What could be more sophisticated than gifting a Delvaux to your loved ones? Our gift cards are not available on Delvaux.com, but we encourage you to visit the Delvaux boutique of your choice to purchase one.
